In today's rapidly evolving business landscape, the transition from traditional on-premise systems to cloud-based ERP solutions is crucial for organisations looking to modernize and expand. When comparing ERP software vendors, many organisations often find themselves evaluating NetSuite and Microsoft Dynamics 365 Business Central (Business Central). Both are popular choices for mid-size businesses seeking cloud-based flexibility and efficiency.
NetSuite, now owned by Oracle, and Microsoft Dynamics Business Central are both popular cloud-based ERP solutions designed for mid-sized businesses.
This comparison aims to highlight the key differences between the two to help make an informed decision.
Architecture : NetSuite operates on a multi-tenant architecture, offering cost-efficiency, scalability, and seamless integration. In contrast, Business Central uses a single-tenant structure, providing enhanced security while potentially incurring higher costs and management complexities.
Experience and Maturity : NetSuite boasts extensive experience since its inception in 1998, serving over 24,000 global customers. Business Central, introduced by Microsoft in 2018, is relatively newer, with evolving capabilities and a growing user base.
Customisation and Integration : NetSuite's mature platform supports extensive customization through SuiteCloud and third-party extensions, ensuring adaptability to evolving business needs. Business Central seamlessly integrates with Microsoft's cloud ecosystem, including Dynamics products and Office 365, offering flexibility through Microsoft AppSource extensions.
Implementation and Training : NetSuite offers SuiteSuccess for rapid implementation, aligning with industry best practices and requiring minimal training. Business Central provides an intuitive interface akin to familiar Microsoft tools, facilitating quick deployment and user adaptation.
E-commerce Functionality : NetSuite offers SuiteCommerce with extensive e-commerce capabilities, while Business Central lacks native e-commerce functionalities.
Security : NetSuite ensures robust security measures including continuous monitoring, encryption, role-based access, and two-factor authentication. Business Central relies on Azure's authentication and encryption protocols.
Customisation and Integrations : NetSuite provides limitless integration options through NetSuite Connectors, simplifying connectivity with various apps. Business Central integrates seamlessly with Microsoft's ecosystem and offers numerous extensions.
Software Subscription : Both NetSuite and Business Central offer subscription-based pricing models, ensuring flexibility and scalability.
Features Comparison:
| Features | NetSuite | Business Central |
|---|---|---|
| Financials | ✔️ | ✔️ |
| Order management | ✔️ | ❌ |
| Inventory | ✔️ | ❌ |
| Services Resource Planning | ✔️ | ❌ |
| Production | ✔️ | ❌ |
| Supply chain | ✔️ | ❌ |
| Warehouse | ✔️ | ❌ |
| Procurement | ✔️ | ❌ |
| eCommerce & Retail | ✔️ (SuiteCommerce Standard/Advanced |
❌ |
| Human Capital | ✔️ | ❌ |
| Human Resources | ❌ | ✔️ |
| Business Intelligence and Reporting | ❌ | ✔️ |
| Workspace Collaboration | ❌ | ✔️ |
| Supply Chain | ❌ | ✔️ |
While Business Central offers native Microsoft integrations, its relative newness and limitations in scalability may pose challenges for growing businesses. Organisations expanding beyond Business Central's scope may require migration to accommodate future growth.
The choice between NetSuite and Business Central hinges on your organisation's specific requirements and growth trajectory. To explore the extensive capabilities of NetSuite and align them with your business objectives, consult with a NetSuite expert today.
